Template 3
Public Access Terminals and Smart Cards Accessibility Guidelines Template
Public access terminals include ATMs, kiosks, ticketing machines and public terminal that provides services or information. Smart cards are electronic devices (With a SIM card or an electronic chip) that hold digital information to identify its holders and help in performing e-services.
No guidelines are available for these devices but based on priorities proposed by The Centre for Excellence in Universal Design (CEUD)[71] and EN 301 549 V2.1.2 (2018-08)[72] .
Table 15. Public Access Terminals and Smart Cards Accessibility Template
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Criteria |
Description |
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Reachability |
All operable parts (screen, buttons or controls) are reachable by PWDs sitting or standing. |
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Controls Size and layout |
Controls are grouped according to a set criteria (Logical or operational) easily accessed and well sized. |
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Operational Suitability |
Can be operated with minimal strength and body movement or without being touched |
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Perceivable Output |
All outputs perceived by users vision or hearing impairments |
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Language use/ Switchable |
Users are able to switch between different languages. Use simple language to convey textual or audible information |
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Biometrics alternatives |
Biometric devices are not the only mean of access. provide secure alternative |
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Three flashes or below threshold |
avoid more than 3 in a second flashes for any content |
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Timing Adjustable |
Users can adjust time limits or alerted to do so using speech, text, or sound |
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Roll back |
Roll back any transaction and recover from errors or mistakes |
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Consistent Interface |
Consistent Interface for multiple pages/services |
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Training |
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Privacy and security |
Provide privacy and security measures. Provide secure alternatives |
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Smart Cards |
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Distinguishable |
Can be easily distinguished from other cards. By Size, Texture or engraved characters. |
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Card Orientation |
Can be determined without requiring vision. Or used in any orientation |
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Card authentication |
Card authentication method is accessible for different disabilities with alternatives |
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Source: The Centre for Excellence in Universal Design (CEUD) and EN 301 549 V2.1.2 (2018-08)